|
Constructa
|
MHC
|
PCP
|
P
c
|
|---|
|
α
|
n = 481 (M, SD)
|
α
|
n = 290b (M, SD)
| |
|---|
|
Performance expectancy
|
.86
|
3.69 (.66)
|
.88
|
3.18 (.78)
|
.002
|
|
Usersd
| |
3.86 (.58)
| |
3.56 (.78)
|
.007
|
|
Non-users
| |
3.54 (.70)
| |
3.07 (.75)
|
.000
|
|
Effort expectancy
|
.71
|
3.46 (.59)
|
.68
|
3.18 (.57)
|
.15
|
|
Users
| |
3.62 (.55)
| |
3.41 (.60)
|
.01
|
|
Non-users
| |
3.32 (.60)
| |
3.12 (.54)
|
.000
|
|
Social influence
|
.69
|
3.43 (.72)
|
.71
|
2.93 (.85)
|
.000
|
|
Users
| |
3.58 (.67)
| |
3.22 (.89)
|
.01
|
|
Non-users
| |
3.30 (.75)
| |
2.85 (.87)
|
.000
|
|
Facilitating conditions
|
.79
|
3.65 (.68)
|
.83
|
3.07 (.83)
|
.000
|
|
Users
| |
3.86 (.55)
| |
3.50 (.85)
|
.006
|
|
Non-users
| |
3.45 (.73)
| |
2.95 (.79)
|
.000
|
-
aAll constructs were measured with statements using a 5-point Likert scale with scores (1) totally disagree, (2) partly disagree, (3) neutral, (4) partly agree, and (5) totally agree
-
b
N = 242 for Social influence and 252 for Facilitating conditions; since not all items in these scales were applicable for PCPs, the scale score could not be calculated for all respondents
-
cT-tests
-
dDifferences on all the UTAUT constructs differ significantly between users and non-users, with P < .01 in both groups
