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Table 2 Factor loading and item statements (n = 487)

From: Development of the competency scale for primary care managers in Thailand: Scale development

Dimensions and Item statements

Factor Loading

Dimension 1 Leadership

(6 items with Eigenvalue = 1.69, % of Variance = 3.51, Cronbach’s Alpha Coefficient = 0.84)

 i1 Clarify vision, mission, and goal of SHPH precisely

0.86

 i3 Understand policy and communicate the policy to staff to implement it into practice.

0.73

 i2 Innovate and create works to achieve performance of SHPH

0.70

 i4 Integrate mission of SHPH to community

0.52

 i7 Give advice and coaching to health workers in detailed steps.

0.45

 i9 Conduct performance assessment on the health workers on the basis of good governance.

0.43

Dimension 2 Communication

(5 items with Eigenvalue = 1.01, % of Variance = 2.10, Cronbach’s Alpha Coefficient = 0.70)

 i13 Provide clear information, news and knowledge on healthcare to patients and the public.

0.72

 i15 Possess effective communication skills to convince the public and the community to cooperate with the SHPH in order to achieve the goals.

0.63

 i14 Provide accurate information on public health problems to policy makers.

0.40

 i17 Report the performance of the SHPH to the public and private sectors and the community according to the KPI.

0.33

 i16 Maintaining mutual understanding and trust with clients, communities and other team members through effective communication.

0.30

Dimension 3 Partnership

(4 items with Eigenvalue = 1.38, % of Variance = 2.87, Cronbach’s Alpha Coefficient = 0.75)

 i21 Persuade and cooperate with other organizations to support innovative health projects or activities in the community.

0.58

 i25 Search for support, resources and staff exchanges from other organizations and effectively employ them in health service work in the area.

0.54

 i26 Work effectively through intersectional collaboration with community hospitals, local government organizations, and community groups and parties.

0.54

 i28 Encourage the community to participate in solving health problems and monitor public health risk.

0.40

Dimension 4 System thinking and strategic decision making

(9 items with Eigenvalue = 16.38, % of Variance = 34.13, Cronbach’s Alpha Coefficient = 0.86)

 i39 Use evaluation feedbacks to improve the quality of working staff.

0.70

 i36 Design appropriate strategies to improve the quality of SHPH.

0.69

 i31 Apply information on health care and other related ones appropriately to identify public health problems.

0.61

 i34 Apply appropriate techniques to solve community health problem.

0.56

 i37 Implement plans and projects appropriately according to the nature of public health problems.

0.56

 I38 Monitor staff’s performance efficiency according to the KPI.

0.54

 i35 Able to predict and plan man power needs that respond to the health promotional plan of the SHPH.

0.48

 I32 Able to analyze factors or situations affecting public health problems.

0.46

 I33 Provide guidelines, working procedure, projects and work activities that match the policy of SHPH.

0.41

Dimension 5 Organizational development and professionalism

(6 items with Eigenvalue = 1.96, % of Variance = 4.09, Cronbach’s Alpha Coefficient = 0.86)

 i48 Be courteous with the seniors both in SHPH and community.

0.91

 i49 Maintain confidentiality of clients.

0.84

 i45 Focus on the benefits of clients and the public.

0.72

 i47 Respect the judgment of the working staff and other local organizations.

0.65

 i46 Give advice on ethical practices and related laws on how to protect clients’ rights.

0.56

 i43 Work hard, be responsible and achieve reliable and satisfactory performance acknowledged by others.

0.31

Dimension 6 Emotional intelligence

(3 items with Eigenvalue = 1.10, % of Variance = 2.30, Cronbach’s Alpha Coefficient = 0.78)

 i54 Listen to others ideas, suggestions and opinions.

0.80

 i53 Control and manage emotions appropriately.

0.65

 i51 Accept the results of performance evaluation.

0.51

Dimension 7 Proactive approach

(4 items with Eigenvalue = 1.32, % of Variance = 2.76, Cronbach’s Alpha Coefficient = 0.88)

 i61 Promote healthy lifestyle to all groups of people in the community.

0.92

 i62 Encourage the process of building healthy public policies in community.

0.81

 i60 Empower clients to be able to respond to their health problems.

0.77

 i63 Establish processes to promote a strong community with an awareness of health as a public concern.

0.43

Dimension 8 Financial planning

(3 items with Eigenvalue = 1.13, % of Variance = 2.35, Cronbach’s Alpha Coefficient = 0.82)

 i74 Provide cost-effective public health programs

0.93

 i69 Use the mechanism of The SHPH administrative committee to gain financial support.

0.89

 i72 Manage financial risks effectively.

0.36

Dimension 9 Information management

(8 items with Eigenvalue = 2.17, % of Variance = 4.52, Cronbach’s Alpha Coefficient = 0.83)

 i79 Manage information system to achieve fast and convenient access.

0.70

 i82 Share information between providers and network to improve healthcare.

0.66

 i78 Apply information technology to serve health needs of clients in the community.

0.63

 i81 Advice for public health practitioner on data analysis

0.63

 i80 Collect data and information on health problems systematically to be analyzed.

0.59

 i83 Communicate news and information on health issues through community media or networks.

0.57

 i84 Search information on public health or on epidemiology to be used in health and project planning.

0.52

 i75 Design and plan an accurate and reliable community health information management.

0.39