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Table 2 Psychosocial factors and health and work-related outcomes at work

From: How psychosocial factors affect well-being of practice assistants at work in general medical care? – a questionnaire survey

COPSOQ scalesa

Number of items

Mean

SD

95 % CI

Domain: Demands

 Quantitative demands

4

49.2

16.8

47.83–50.55

 Emotional demands

3

47.9

19.2

46.32–49.43

 Demands for hiding emotions

2

44.9

23.1

43.01–46.75

 Work-Privacy-Conflict

5

25.4

24.4

23.43–27.39

Domain: Influence and development

 Influence at work

4

41.2

21.4

39.42–42.90

 Degree of freedom at work

4

42.7

20.0

41.05–44.30

 Possibilities for development

4

69.1

14.5

67.87–70.22

 Meaning of work

3

83.8

15.2

82.52–84.99

 Workplace commitment

4

64.0

18.0

62.46–65.31

Domain: Interpersonal relations and leadership

 Predictability

2

67.0

21.0

65.34–68.72

 Role-clarity

4

81.6

13.7

80.43–82.66

 Role-conflict

4

29.2

21.0

27.48–30.90

 Quality of leadership

4

65.9

20.9

64.13–67.57

 Social support

4

78.2

18.5

76.73–79.74

 Feedback

2

51.4

23.1

49.52–53.27

 Social relations

2

42.3

16.9

40.92–43.66

 Sense of community

3

85.9

15.9

84.63–87.22

 Workplace bullying (single item)

1

17.6

22.2

15.83–19.45

Domain: Further parameters

 Job insecurity

4

20.2

18.0

18.74–21.66

Domain: Outcome scales

 Thinking about early retirement (single item)

1

15.4

23.1

13.45–17.24

 Job satisfaction

7

73.6

14.0

72.47–74.76

 General health

1

78.5

18.8

76.54–79.61

 Burnout

6

38.0

19.8

36.41–39.63

 Cognitive stress symptoms

4

26.4

18.2

24.88–27.84

 Satisfaction with life

5

70.7

18.1

69.20–72.15

  1. SD standard deviation, 95 % CI 95 % confidence interval
  2. aPossible score for each scale between 0 (minimum) and 100 (maximum)