Skip to main content

Table 3 Overall rating on quality; comparative results for Al-Mukala primary healthcare centers (Yemen, N = 78) and U.S. medical offices (N = 27,103)

From: Assessment of patient safety culture in primary care setting, Al-Mukala, Yemen

Rating

Excellent % PHCCs(MO)b

Very good % PHCCs (MO)

Good % PHCCs (MO)

Fair % PHCCs (MO)

Poor % PHCCs (MO)

Quality dimensiona

i. Patient centeredness

8(36)

25(36)

32(23)

19(5)

16(1)

ii. Effective

17(34)

23(37)

41(25)

17(4)

1(1)

iii. Timely

12(23)

31(33)

32(28)

21(12)

4(4)

iv. Efficient

22(26)

24(35)

43(28)

7(8)

4(2)

v. Equitable

44(55)

37(27)

13(14)

4(3)

1(1)

  1. aQuality dimension items are: i. is responsive to individual centered patient preferences, needs, and values, ii. is based on scientific knowledge, iii. minimizes waits and potentially harmful delays, iv. ensures cost-effective care (avoids waste, overuse and misuse of services), v. provides the same quality of care to all individuals regardless gender, race, ethnicity, socioeconomic status, language …etc
  2. bPHCCs: AL-Mukala primary healthcare centers (Yemen), MO: U.S. medical offices