Doctors' Roles | • knowing patient histories |
 | • using record keeping system(s) effectively |
 | • keeping adequate records |
 | • deciding whether personal/social information should be recorded |
 | • clarifying and updating record accuracy |
 | • determining what information gets shared with others |
 | • delegating updating of records to nursing or office staff |
 | • ensuring confidentiality |
Patients' Roles | • transferring information to other practitioners |
 | • establishing trust in doctor |
 | • willingness to share personal information |
 | • withholding no important details |
 | • awareness of types of medical and non-medical |
 | • details that are salient |
 | • remembering important information |
Roles of Technology | • serving as a tool to enhance continuity of care |
 | • prompting doctors to take action |
 | • being searchable |
 | • providing space for historical/contextual information |
 | • facilitating development of longitudinal record keeping |
 | • enabling timely and patient-centred care |