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Table 3 Summary of extracted roles

From: What are the roles involved in establishing and maintaining informational continuity of care withinfamily practice? A systematic review

Doctors' Roles

• knowing patient histories

 

• using record keeping system(s) effectively

 

• keeping adequate records

 

• deciding whether personal/social information should be recorded

 

• clarifying and updating record accuracy

 

• determining what information gets shared with others

 

• delegating updating of records to nursing or office staff

 

• ensuring confidentiality

Patients' Roles

• transferring information to other practitioners

 

• establishing trust in doctor

 

• willingness to share personal information

 

• withholding no important details

 

• awareness of types of medical and non-medical

 

• details that are salient

 

• remembering important information

Roles of Technology

• serving as a tool to enhance continuity of care

 

• prompting doctors to take action

 

• being searchable

 

• providing space for historical/contextual information

 

• facilitating development of longitudinal record keeping

 

• enabling timely and patient-centred care