Proposed Intervention rated using a 4 Point Likert scale anchored by 1= probably very helpful and 4= definitely more disruptive than helpful. | MEAN | STANDARD DEVIATION |
---|---|---|
Establishment of a consistent process or procedure for the "hand off" of diagnostic test results when a provider is absent or leaves the service. | 1.58 | 0.31 |
A convenient process for providers to generate results letters to patients. | 1.59 | 0.23 |
A convenient electronic verification when a provider views the diagnostic test result. | 1.63 | 0.21 |
The establishment of a consistent SOP for results management and reporting by each clinical service. | 1.68 | 0.24 |
Establishing the expectation for patients that all test results will be reported to them. | 1.76 | 0.07 |
Periodic summary reports of patients with abnormal test results that have not received the anticipated clinical response (e.g. abnormal mammograms or elevated PSA). | 1.78 | 0.24 |
A secure voice messaging system to patients for results reporting and instructions from providers. | 2.02 | 0.17 |
Providing copies of all diagnostic test results directly to patients. | 2.03 | 0.09 |
Providing, to the ordering service, summary monthly reports of abnormal labs specific to a diagnosis group (e.g. patients with CAD and LDL>110 or CXR with possible mass). | 2.07 | 0.10 |