Personal | Socio-cultural | Access to services | Complexity of decision making | |
---|---|---|---|---|
Routine hours | Need to take time off work or other activities | Strength of relationship with primary care personnel | Waiting time for appointment | |
Consumerist attitudes | Availability or lack of choice | |||
Out of hours | Attitude to out of hours service | Strength of relationship with primary care personnel | Distance to A&E facility | Knowledge of which service is available |
Knowledge of ambulance availability | Consumerist attitudes | Attitude to which service is appropriate | ||
Attitude to using ambulances |