Reasons for and consequences of missed appointments in general practice in the UK: questionnaire survey and prospective review of medical records

Table 2 Analysis of free text comments about the specific missed appointment

	N
1. Misunderstanding and mistakes	36
By family member	2
By patient	14
By practice	20
2. Illness or personal circumstances	28
Self	17
Family	11
3. Forgot	26
No reason/excuse	17
Waited too long	2
Pre-occupied/distracted	7
4. Other commitments	9
5. Other	23
Overslept/late	6
Resolution of symptom	5
Not doctor of choice	2
Travel problems	2
No idea/don't know	3
Unclassifiable or blank	5

N: Number answering particular item; n Yes: number answering yes; CI: confidence interval ^a No evidence for this when medical records reviewed for those who provided consent.

ISSN: 2731-4553