Skip to main content

Table 1 Responses to statements about the specific missed appointment

From: Reasons for and consequences of missed appointments in general practice in the UK: questionnaire survey and prospective review of medical records

Item:

N

n Yes

% (95% CI) answering Yes

I forgot about the appointment

89

44

49.4 (38.7, 60.3)

I tried very hard to cancel the appointment

81

24

29.6 (20.2, 40.8)

The appointment was at an inconvenient time

81

24

29.6 (20.0, 40.8)

I had family commitments

80

20

25.0 (16.0, 35.0)

I was too ill to attend

84

20

23.8 (15.2, 34.3)

The appointment wasn't with the doctor of my choice

76

12

15.8 (8.4, 2.6)

My GP asked me to come back on that day

78

11

14.1 (7.3, 2.4)

I was unable to get transport

78

11

14.1 (7.3, 2.4)

I overslept

79

11

13.9 (7.2, 2.4)

I did cancel before the appointmenta

82

10

12.2 (6.0, 21.3)

My symptoms were better / problems resolved

79

9

11.4 (5.3, 20.5)

I was unable to get time off work

77

6

7.8 (2.9, 16.2)

I was there and did not miss the appointmenta

80

5

6.3 (2.1, 14.0)

I was unable to get there because of the weather

78

2

2.6 (0.3, 8.9)

I was in hospital at the time

77

2

2.6 (0.3, 9.1)

I couldn't be bothered

76

1

1.3 (0.0, 7.1)

  1. N: Number answering particular item; n Yes: number answering yes; CI: confidence interval
  2. a No evidence for this when medical records reviewed for those who provided consent.