Table 1 Patient and consultation characteristics
Patient | Patients’ rating: concern pre-consultation (0–10) | GPs’ rating: importance reassurance (0–10) | Complaint(s) | Stand-alone/follow-up appointment | Duration consultation(minutes) |
|---|---|---|---|---|---|
1 | 10 | 8 | Chest pain | Stand-alone | 16 |
2 | 6 | 8 | Abdominal pain, lower back pain | Follow-up | 9 |
3 | 0 | 8 | Reduced kidney function | Stand alone | 9 |
4 | 6 | 10 | Hypertension, lower back pain | Follow-up | 15 |
5 | 3 | 10 | Stool problems | Follow-up | 8 |
6 | 10 | 10 | Accelerated heartbeat, headache | Follow-up | 19 |
7 | 10 | 10 | Chest pain, headache, hypertension | Stand-alone | 15 |
8 | 0 | 3 | Burn | Stand-alone | 7 |
9 | 1 | 4 | Soar throat | Stand-alone | 7 |
10 | 4 | 7 | Sudden shaking attack, furuncle | Follow-up | 7 |
11 | 7 | 7 | Hypertension, headache, nausea | Stand-alone | 14 |
12 | 2 | 8 | Chest pain | Stand-alone | 13 |
13 | 8 | 7 | Skin mark | Follow-up | 10 |
14 | 4 | 7 | Ankle pain | Stand-alone | 9 |
15 | 10 | 10 | Breast lump, joint pain | Stand-alone | 17 |
16 | 6 | 8 | Burn out, hypertension | Follow-up | 21 |
17 | 1 | 7 | Wrist pain, excessive sweating | Stand-alone | 8 |
18 | 7 | 10 | Hypertension, weight gain | Follow-up | 12 |
19 | 7 | 9 | Hip complaints | Stand-alone | 11 |
20 | 1 | 9 | Urinary problems | Stand-alone | 11 |
21 | 0 | 9 | Leg pain | Stand-alone | 15 |