Developing a toolkit for panel management: improving hypertension and smoking cessation outcomes in primary care at the VA

Table 1 Primary care provider and nurse care manager ratings of the anticipated effectiveness of panel management activities on improving patient outcomes

Category of panel management strategy		Percent of responses (n = 49)
		Not improve	Improve only a little	Improve somewhat	Improve a great deal
		(%)	(%)	(%)	(%)
Ensure Continuous Connection to Care	Avoiding “no shows”	2	14	51	33
Ensure Continuous Connection to Care	Reconnecting patients who haven’t been seen in the clinic	2	16	39	43
Broad Education and Connection to Clinical Resources	Providing educational packets and brief counseling	-	6	43	51
Broad Education and Connection to Clinical Resources	Linking patients with need specific resources with those available within VA	2	4	51	43
Adherence Support	Following up on patients who don’t refill medications on time	-	8	43	49
	Following up with patients who have just been prescribed medications that have complicated instructions or regimens	-	6	43	51
	Promoting adherence by checking in with patients, identifying barriers	2	6	47	45
	Identifying patients who need a review of their medication (e.g., titration/adjustment)	4	4	49	43
Target Patients with Special Needs	Making a list of patients with specific lab values for follow-up	2	14	43	41
	Making a list of patients who need specific tests ordered	2	21	41	37
	Addressing co-morbidities (e.g., referring patients with severe depression to mental health; connecting diabetic patients to Diabetes Clinic)	-	6	51	43

ISSN: 2731-4553