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Table 1 G eneral P ractice S tandards: C hild and A dolescent M ental H ealth (GPS: CAMH) - Final 10 Quality Standards and corresponding Quality Indicators

From: Quality standards for child and adolescent mental health in primary care

 

Domain

Quality Standard

Quality Indicator

1

Practice (confidentiality)

QS: GP surgeries should ensure that young people are aware of their policy on confidentiality

QI: Does the practice advertise its policy on confidentiality (e.g. posters, leaflets, newsletters, practice website)?

2

Consultation (knowledge)

QS: GPs’ knowledge about child and adolescent emotional and behavioural health should remain up to date

QI: One doctor at the practice should be the lead for work with children and young people

3

Consultation (awareness)

QS: GPs should be aware that parents may need help and advice in managing and coping with their child’s emotional or behavioural difficulties

QI: GPs should direct parents to information for further advice and to support services

4

Consultation (communication)

QS: GPs should communicate effectively with both parents and children about the child’s emotional and behavioural health

QI: Survey of parents and children – do they feel the GP communicates well with them about child and adolescent mental health issues?

5

Consultation (communication)

QS: GPs should give parents time to talk during the consultation

QI: Survey of parents and children – do you feel that the GP gave you time to talk during the consultation?

6

Consultation (communication)

QS: GPs should be able to communicate with children and young people effectively and build good relationships with them

QI: Survey of children and young people – to obtain their opinion about their experience of speaking to the GP and their relationship with the GP

7

Health Visitors (continuity of care)

QS: Parents should have the choice to see the same Health Visitor in order to establish a relationship where concerns about a child’s emotional or behavioural health can be discussed

QI: Survey of parents – have you been able to see the same Health Visitor each time?

8

Health Visitors (attitude)

QS: Health Visitors should be non-judgemental when listening to parents’ concerns about their child’s emotional or behavioural health

QI: Survey of parents – did you feel your Health Visitor was non-judgemental when you spoke about your concerns?

9

Further services (access and referral)

QS: If appropriate, and if they are unable to provide the help required, GPs should respond to parental requests for help for their child’s emotional or behavioural difficulties by making a prompt referral for further advice

QI: Audit the GP practice – Are referrals made to CAMHS and related services? What is the time interval between the appointment and making the referral?

10

Further services (referral)

QS: GPs should explain the process of a referral and waiting period so that parents feel adequately informed

QI: Survey of parents of referred children– did you feel the referral process was adequately explained to you?

  1. © 2012 Sayal et al.
  2. QS: Quality Standard; QI: Quality Indicator.