Table 2 Context factors in GP consultations affecting communication process
doctor-related factors | |
|---|---|
1. | doctor knows patient and his social context |
2. | doctor knows patients' medical history |
3. | doctor knows patients' way of communicating |
4. | doctor is very experienced |
patient-related factors | |
5. | specific patient verbal behaviour |
6. | specific patient non-verbal behaviour |
7. | patient is also treated by other provider |
8. | patient has a disease (diagnosis) or (recurrent) problem known to both doctor and patient |
9. | patient is familiar with (physical) examination (PE) |
consultation-related factors | |
10. | single consultation |
11. | first consultation in a series |
12. | follow-up consultation in a series |
13. | consultation in a series based on protocol (initiative by doctor) |
14. | consultation in preventive care (initiative doctor) |
15. | problem is mainly psychosocial |
16. | diagnosed problem is easily solved |
17. | problem urgently needs medical care |
18. | more than one person (patient) present |
19. | characteristics of physical examination |