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Table 3 Job satisfaction of full-time practice staff for each of the 10 items on the Warr-Cook-Wall (WCW) job satisfaction scale*

From: Evaluation of job satisfaction of practice staff and general practitioners: an exploratory study

WCW items

Physician

(n = 523)

Mean (SD)

Non-physician staff

(n = 743)

Mean (SD)

p-Value#

1. Amount of variety in job

5.66 (1.24)

5.78 (1.24)

0.086

2. Opportunity to use abilities

5.31 (1.55)

5.76 (1.19)

< 0.001

3. Freedom of working method

5.60 (1.43)

5.67 (1.32)

0.331

4. Amount of responsibility

5.59 (1.38)

5.83 (1.24)

0.001

5. Physical working condition

5.09 (1.46)

5.40 (1.28)

< 0.001

6. Hours of work

4.21 (1.63)

5.44 (1.39)

< 0.001

7. Income

4.37 (1.58)

4.49 (1.70)

0.172

8. Recognition for work

5.52 (1.30)

5.35 (1.47)

0.035

9. Colleagues and fellow workers

5.99 (1.00)

6.13 (1.08)

0.021

10. Overall job satisfaction

5.52 (1.11)

5.80 (1.12)

< 0.001

  1. *Possible score for each item between 1 (extremely dissatisfied) and 7 (extremely satisfied).
  2. #Statistical significance p < 0.05
  3. SD standard deviation