Table 5 Type and range of actions taken from 191 SEA reports
Changes implemented | n | % |
|---|---|---|
Clinical Team Disease Diagnosis and Management (e.g. raised clinical awareness/knowledge by dissemination to others then actioned, raised procedural awareness and dissemination to others for action) | 32 | 16.6 |
Doctors Personal Skills/Behaviour/Knowledge application (e.g. change in behaviour, application of knowledge) | 28 | 14.6 |
Communication (e.g. improved communication with patients, improved communication between practice staff or between staff and doctors) | 26 | 13.6 |
Administration (e.g. clarification of staff duties, member of staff designated to a particular role) | 26 | 13.6 |
Medication (e.g. change to prescribing software, medication change highlighted on discharge script from hospital) | 24 | 12.6 |
Results/Investigations/Tests (e.g. stop doing in-house tests) | 18 | 9.4 |
Patient Records (e.g. improved recording in notes - paper or electronic, important patient information highlighted in notes - electronic or paper) | 16 | 8.4 |
Equipment and Workspace (e.g. improved storage of equipment, face mask added to medical bag) | 15 | 7.8 |
Appointments (e.g. increase appointment time for emergency surgery) | 3 | 1.6 |
Miscellaneous (e.g. equipment & stocking within consulting room) | 2 | 1.0 |
Staffing/Premises Issue (e.g. book used to document leave, revision of supervisory arrangements) | 2 | 1.0 |